Customer Service

We communicate with customers sincerely.

Notice

Announcement of USDC and USDT Deposits Launch

2022.04.07
Dear customers,
We proudly share another big news with you.

USD Coin (USDC) and Tether (USDT) stablecoin deposit products have been launched as follows.
USDC, Tether (USDT) deposit product launch options:
- 6 months: 7%
- 12 months: 10%

This product is an all-time program, and you can deposit virtual assets whenever you want without application period limit. Your entrusted assets are safely stored in Delio Vault.

For details and deposit interest, please check Menu > Savings tab.

Go to Delio Savings by this link:
https://delio.global/staking

We kindly ask for your interest and participation in our new service.

Fee policy for withdrawal of virtual assets

The following fees are charged when withdrawing virtual assets from Delio Bank.

Virtual asset type Transmission fee (Gas fee) Withdrawal fee
Bitcoin (BTC) Charged according to network conditions 2,000 won worth of Bitcoin
Ethereum (ETH) Charged according to network conditions 2,000 won worth of Ethereum
Ripple (XRP) Charged according to network conditions 1 XRP

· There is no fee for transfers within Delio Bank.

· No withdrawal fee is charged for virtual assets other than Bitcoin, Ethereum, and Ripple.

· Please check the transfer fee for virtual assets other than Bitcoin, Ethereum, and Ripple when withdrawing.