Customer Service

We communicate with customers sincerely.

Notice

Delio Vault Daily Compound Interest Rate Increase Announcement

2022.07.11
Dear Delio users,
We are pleased to announce that Delio Vault service, which enables deposit and withdrawal of digital asset at any time, increased the interest rate with the details as follows:

- Details -
□ Change of Interest: (Previous Interest Rate) Annual compound interest 2% → (New Interest Rate) Annual compound interest 3%
□ New Interest Rate Operation Start Date: July 11th (Mon), 2022

Please refer to the announcement below for further information on the "Delio Bank" service, which offers daily compound earnings regardless of the performance when storing Bitcoin (BTC), Ethereum (ETH), and Ripple (XRP).

Launch of Delio Vault Service with Daily Compound Interests Announcement
https://delio.global/notice/noticeDetail?id=204&p=0


Thank you for your cooperation.

Sincerely,
Delio

Fee policy for withdrawal of virtual assets

The following fees are charged when withdrawing virtual assets from Delio Bank.

Virtual asset type Transmission fee (Gas fee) Withdrawal fee
Bitcoin (BTC) Charged according to network conditions 2,000 won worth of Bitcoin
Ethereum (ETH) Charged according to network conditions 2,000 won worth of Ethereum
Ripple (XRP) Charged according to network conditions 1 XRP

· There is no fee for transfers within Delio Bank.

· No withdrawal fee is charged for virtual assets other than Bitcoin, Ethereum, and Ripple.

· Please check the transfer fee for virtual assets other than Bitcoin, Ethereum, and Ripple when withdrawing.