Customer Service

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Notice

Withdrawal Fee Policy Change Notice

2022.07.26
Dear Delio users,

We would like to notify our customers on the change of withdrawal fee policy assessed starting on August 1st as follows.

- Details -
■ Withdrawal Fee Change Enforcement Date: August 1st (Mon), 2022 ~
■ Withdrawal Fee Charges:
- Bitcoin (BTC): BTC equivalent to USD 1.53
- Ethereum (ETH): ETH equivalent to USD 1.53
- Ripple (XRP): 1 XRP
※ Please keep in mind that the assets zero-withdrawal fee policy for other digital assets remains the same.

[Comparison of withdrawal fees by major digital asset providers]

ClassificationDelioExchange AExchange BExchange C
BTCBTC equivalent to
USD 1.53
0.0009 BTC
(equivalent to about
USD 19.50)
0.001 BTC
(equivalent to about
USD 21.64)
0.0015 BTC
(equivalent to about
USD 32.48)
ETHETH equivalent to
USD 1.53
0.018 ETH
(equivalent to about
USD 26.35)
0.01 ETH
(equivalent to about
USD 14.64)
0.02 ETH
(equivalent to about
USD 29.28)
XRP1 XRP
(equivalent to about
USD 0.34)
1 XRP
(equivalent to about
USD 0.34)
1 XRP
(equivalent to about
USD 0.34)
1 XRP
(equivalent to about
USD 0.34)
Other digital assetsNo feeDepends on the
digital asset
Depends on the
digital asset
Depends on the
digital asset

※ Digital Asset Price Standard: July 26th (Tue), 2022, 12:30 KST (based on the Upbit standard)

We will do our best to provide you with a better service.
Thank you for your cooperation.

Fee policy for withdrawal of virtual assets

The following fees are charged when withdrawing virtual assets from Delio Bank.

Virtual asset type Transmission fee (Gas fee) Withdrawal fee
Bitcoin (BTC) Charged according to network conditions 2,000 won worth of Bitcoin
Ethereum (ETH) Charged according to network conditions 2,000 won worth of Ethereum
Ripple (XRP) Charged according to network conditions 1 XRP

· There is no fee for transfers within Delio Bank.

· No withdrawal fee is charged for virtual assets other than Bitcoin, Ethereum, and Ripple.

· Please check the transfer fee for virtual assets other than Bitcoin, Ethereum, and Ripple when withdrawing.