Customer Service

We communicate with customers sincerely.

Notice

Delio to Support Ethereum 2.0 Hard Fork

2022.09.07
Dear Delio users, 

Delio anticipates supporting the Ethereum 2.0 hard fork following the Ethereum 2.0 Merge at the middle of this month.

In case of the successful merge of Ethereum, we plan to provide a variety of services supporting the same system. 

Thank you for your cooperation, 

Sincerely,
Delio Team

Fee policy for withdrawal of virtual assets

The following fees are charged when withdrawing virtual assets from Delio Bank.

Virtual asset type Transmission fee (Gas fee) Withdrawal fee
Bitcoin (BTC) Charged according to network conditions 2,000 won worth of Bitcoin
Ethereum (ETH) Charged according to network conditions 2,000 won worth of Ethereum
Ripple (XRP) Charged according to network conditions 1 XRP

· There is no fee for transfers within Delio Bank.

· No withdrawal fee is charged for virtual assets other than Bitcoin, Ethereum, and Ripple.

· Please check the transfer fee for virtual assets other than Bitcoin, Ethereum, and Ripple when withdrawing.