Customer Service

We communicate with customers sincerely.

Service Inquiry Frequently Asked Questions Notice Terms of Use

Notice

2022.10.12

Dear Delio Users,

We would like to announce the distribution details of Ethereum POW (ETHW) to customers who made Ethereum (ETH) deposits.

Please refer to the information below for more details.

– Details –

□ Airdrop Snapshot Details

- 2022.09.15 (Thu) 15:42:42 (KST) (Block Height: 15537393)

□ Airdrop Distribution Rate

- ETH : ETHW = 1:1

□ Airdrop Objective

- ETHW will be distributed only to customers who made an Ethereum (ETH) deposit into the Delio Bank account at the time of Airdrop Snapshot.

□ Airdrop Application Deadline and Application Form

- 2022.10.11 (Tue) ~ 2022.10.21 (Fri)

* Users who failed to submit the application form within the given period, won't be able to receive an airdrop.

□ Airdrop Schedule

- 2022.10.26 (Wed) lump sum payment

Your persistent support means a lot to us.

Sincerely,

Delio

Fee policy for withdrawal of virtual assets

The following fees are charged when withdrawing virtual assets from Delio Bank.

Virtual asset type	Transmission fee (Gas fee)	Withdrawal fee
Bitcoin (BTC)	Charged according to network conditions	2,000 won worth of Bitcoin
Ethereum (ETH)	Charged according to network conditions	2,000 won worth of Ethereum
Ripple (XRP)	Charged according to network conditions	1 XRP
· There is no fee for transfers within Delio Bank. · No withdrawal fee is charged for virtual assets other than Bitcoin, Ethereum, and Ripple. · Please check the transfer fee for virtual assets other than Bitcoin, Ethereum, and Ripple when withdrawing.