Customer Service

We communicate with customers sincerely.

Notice

Delio Bank to Support Polkadot(DOT)

2022.10.27

Dear Delio Users,

 

We would like to announce that Polkadot(DOT), an interchain project, will be added to the Delio Bank (wallet) service.

 

¨ Listing Date: October 31, 2022 (Mon) (KST)

 

Polkadot(DOT) aims to provide interoperability between the Ethereum wallet and various projects of the Web 3.0 Foundation through the facilitation of data transmission across the blockchain system with further Web 3.0 usage growth.

 

Furthermore, according to the recent roadmap version, the asynchronous support function will be distributed to Kusama by the end of this year and transmitted to the Polkadot(DOT) later. As a result, the network's TPS capacity will increase to between 100,000 and 1 million. Another announcement by the company stated that the new scheduling Parathreads that allow Parachain slot rentals will go live in the first or second quarters.

 

Delio will continue to work toward safe financial services and easy digital assets management.

 

Sincerely,

Delio

Fee policy for withdrawal of virtual assets

The following fees are charged when withdrawing virtual assets from Delio Bank.

Virtual asset type Transmission fee (Gas fee) Withdrawal fee
Bitcoin (BTC) Charged according to network conditions 2,000 won worth of Bitcoin
Ethereum (ETH) Charged according to network conditions 2,000 won worth of Ethereum
Ripple (XRP) Charged according to network conditions 1 XRP

· There is no fee for transfers within Delio Bank.

· No withdrawal fee is charged for virtual assets other than Bitcoin, Ethereum, and Ripple.

· Please check the transfer fee for virtual assets other than Bitcoin, Ethereum, and Ripple when withdrawing.