Customer Service

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Notice

2022.12.07

Dear Delio Users,

To those who participated in our score prediction event, we sincerely thank you!

We would like to announce winners among Delio users who matched the score will receive a total of $7,500 worth of BTC.

※ Winner information ※

- Number of winners: 117

- Reward distribution schedule: by the end of December (deposit to Delio Bank account)

- Reward amount: $7,500 ÷ 117 people, approximately $64.1 worth of BTC

*The winners of the Score Prediction event will be notified via the email.

*The reward amount mentioned above is the amount paid before tax after deducting 22% of other income.

*We kindly ask winners to leave your name, contact information, ID number, and address in a private message by December 16th (for income deduction).

We are extremely grateful for all your enthusiastic participation!

Sincerely,

Delio

Fee policy for withdrawal of virtual assets

The following fees are charged when withdrawing virtual assets from Delio Bank.

Virtual asset type	Transmission fee (Gas fee)	Withdrawal fee
Bitcoin (BTC)	Charged according to network conditions	2,000 won worth of Bitcoin
Ethereum (ETH)	Charged according to network conditions	2,000 won worth of Ethereum
Ripple (XRP)	Charged according to network conditions	1 XRP
· There is no fee for transfers within Delio Bank. · No withdrawal fee is charged for virtual assets other than Bitcoin, Ethereum, and Ripple. · Please check the transfer fee for virtual assets other than Bitcoin, Ethereum, and Ripple when withdrawing.