Customer Service

We communicate with customers sincerely.

Notice

Special Spring Event: Get an Extra 2% APR

2023.03.10

Dear Delio Users,

 

To welcome the spring season, Delio runs a special event offering extra APR from March 13-27.

 

Special APR offer

- Event period: March 13, 2023 (Mon) - March 27, 2023 (Mon) (KST)

- Bitcoin(BTC) 3-month deposit product: (Current APR) 7% (Event APR) 9%

- Ethereum(ETH) 3-month deposit product: (Current APR) 7% (Event APR) 9%

 

[Must Read]

- Special APR offers are available for a limited time.

- Please refer to the Savings Terms and Conditions for details on APR payments.

* APR: Annual Percentage Rate

 

Delio will continue to provide various digital asset-based services for customers.

 

Sincerely,

Delio.

Fee policy for withdrawal of virtual assets

The following fees are charged when withdrawing virtual assets from Delio Bank.

Virtual asset type Transmission fee (Gas fee) Withdrawal fee
Bitcoin (BTC) Charged according to network conditions 2,000 won worth of Bitcoin
Ethereum (ETH) Charged according to network conditions 2,000 won worth of Ethereum
Ripple (XRP) Charged according to network conditions 1 XRP

· There is no fee for transfers within Delio Bank.

· No withdrawal fee is charged for virtual assets other than Bitcoin, Ethereum, and Ripple.

· Please check the transfer fee for virtual assets other than Bitcoin, Ethereum, and Ripple when withdrawing.