Customer Service

We communicate with customers sincerely.

Notice

Delio Mobile Web Service Now Available

2023.03.16
Dear Delio Users, 

To improve the convenience of using the service, we are thrilled to announce that Delio has opened a mobile web service in addition to the existing PC web service and mobile App service. 

Users can easily access all of Delio's services and experience the best of digital assets on their mobile devices. 

We thank all of you for your continuous support.

Sincerely, 

Delio

Fee policy for withdrawal of virtual assets

The following fees are charged when withdrawing virtual assets from Delio Bank.

Virtual asset type Transmission fee (Gas fee) Withdrawal fee
Bitcoin (BTC) Charged according to network conditions 2,000 won worth of Bitcoin
Ethereum (ETH) Charged according to network conditions 2,000 won worth of Ethereum
Ripple (XRP) Charged according to network conditions 1 XRP

· There is no fee for transfers within Delio Bank.

· No withdrawal fee is charged for virtual assets other than Bitcoin, Ethereum, and Ripple.

· Please check the transfer fee for virtual assets other than Bitcoin, Ethereum, and Ripple when withdrawing.