Customer Service

We communicate with customers sincerely.

Notice

Boosted APRs and 9-month Savings for USDT, USDC!

2023.04.28
Dear Delio Users,

We are so excited to inform you of the increased income rates for XRP, USDT, and USDC. Plus, Delio now offers 9-month savings for USDT and USDC. Check out the details below. 

Ripple (XRP)
     1-Month APR : from 3% to 4%
     3-Month APR : from 3.5% to 4.5%
     9-Month APR : from 6% to 6.5%

Tether (USDT)
     1-Month APR : from 3% to 5%
     3-Month APR : from 5% to 7%
     6-Month APR: from 7% to 8%
     New 9-Month Savings with 9% APR
     12-Month APR : from 10% to 10.5%

USD Coin (USDC)
     1-Month APR : from 3% to 4%
     3-Month APR : from 5% to 6%
     New 9-Month Savings with 8% APR

For more details, please check Menu > Service > Savings.

Go to the savings page:
We are always glad to provide better services to your portfolio.

Sincerely,

Delio

Fee policy for withdrawal of virtual assets

The following fees are charged when withdrawing virtual assets from Delio Bank.

Virtual asset type Transmission fee (Gas fee) Withdrawal fee
Bitcoin (BTC) Charged according to network conditions 2,000 won worth of Bitcoin
Ethereum (ETH) Charged according to network conditions 2,000 won worth of Ethereum
Ripple (XRP) Charged according to network conditions 1 XRP

· There is no fee for transfers within Delio Bank.

· No withdrawal fee is charged for virtual assets other than Bitcoin, Ethereum, and Ripple.

· Please check the transfer fee for virtual assets other than Bitcoin, Ethereum, and Ripple when withdrawing.