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Notice

Notice on the First Round of Reductions in Withdrawal Gas Fees

2023.05.16
Dear Delio Global Users, 

We have observed a recurring occurrence of escalated gas fees due to the recent surge in network traffic on the Bitcoin and Ethereum networks. In order to alleviate the burden on our esteemed customers, we have taken the initiative to reduce the gas fees.

Withdrawal gas fees for digital assets are remitted to the blockchain network and are subject to significant fluctuations based on the costs incurred for requests on the mainnet. With your patronage of Delio Global, we have made diligent efforts, including technical measures, to mitigate the burden of withdrawal gas fees.

This latest measure is only the beginning, as we plan to continue implementing actions to reduce gas fees, ensuring the maintenance of the lowest feasible withdrawal gas fees.

Regarding inquiries pertaining to this matter, please do not hesitate to reach out to the our Customer Center. We are committed to going the extra mile in prioritizing customer convenience and satisfaction.

Thank you for your unwavering support.

Sincerely,
Delio Global Customer Center
List

Fee policy for withdrawal of virtual assets

The following fees are charged when withdrawing virtual assets from Delio Bank.

Virtual asset type Transmission fee (Gas fee) Withdrawal fee
Bitcoin (BTC) Charged according to network conditions 2,000 won worth of Bitcoin
Ethereum (ETH) Charged according to network conditions 2,000 won worth of Ethereum
Ripple (XRP) Charged according to network conditions 1 XRP

· There is no fee for transfers within Delio Bank.

· No withdrawal fee is charged for virtual assets other than Bitcoin, Ethereum, and Ripple.

· Please check the transfer fee for virtual assets other than Bitcoin, Ethereum, and Ripple when withdrawing.